At 7games app, we believe that gaming should always be fun, safe, and within your means. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform so you can enjoy the experience responsibly.
We give every Filipino player practical controls to manage how they play — nocomplicated settings, no hidden menus.
You can set a daily, weekly, or monthly deposit limit on your account to make sure you never spend more than you are comfortable with. Once a limit is in place, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you a reliable financial boundary that stays in place even during exciting game sessions. Lowering your limit, on the other hand, takes effect right away with no waiting period. We recommend setting a deposit limit when you first register so that responsible habits are built in from the start. Contact our support team if you need help adjusting your limits at any time.
Losing track of time is one of the most common ways gaming stops being fun and starts becoming a problem. Our session time reminder tool lets you set an alert that notifies you after a chosen period of play, whether that is 30 minutes, one hour, or longer. When the reminder appears, you can choose to continue or log out — the decision is always yours. We encourage all Filipino players to use this feature as a simple habit check during every session. Consistent use of time reminders is one of the most effective ways to keep gaming as a leisure activity rather than a compulsion. You can update your session reminder settings at any time from your account dashboard.
If you feel that you need a break from gaming, our self-exclusion tool allows you to temporarily or permanently close your account. During a self-exclusion period, you will not be able to log in, deposit, or place any bets on the platform. We take self-exclusion requests seriously and process them promptly — there is no pressure to reconsider or wait. Short-term exclusions can range from 24 hours to several months, while permanent exclusion closes your account indefinitely. If you are unsure which option is right for you, our support team can walk you through the process without judgement. Self-exclusion is one of the strongest tools available, and we are proud to offer it to every player on 7games app.
Your account dashboard gives you a clear view of your gaming activity, including deposits, withdrawals, bets placed, and time spent on the platform. Reviewing your activity history regularly is a healthy habit that helps you stay aware of your patterns and spot any changes in your behaviour early. All figures are displayed in Philippine pesos so you always have an accurate picture of your spending. You can access your full activity log at any time without needing to contact support. If you notice a pattern that concerns you, we encourage you to use one of our limit or exclusion tools right away. Transparency about your own activity is the first step toward staying in control.
7games app is strictly for players aged 21 and above, and we take age verification seriously during the registration process. We strongly encourage all account holders to keep their login credentials private and to never share their account with anyone, including family members who are under the legal age. If you share a device with younger household members, consider using device-level parental controls to prevent unauthorised access to the platform. Our support team can advise on additional steps you can take to secure your account on shared devices. Protecting minors from exposure to gambling content is a responsibility we share with every adult player on the platform.
Our player support team is available around the clock to assist with any responsible gaming concern, whether you want to set a limit, request an exclusion, or simply talk through a worry. You can reach us at the email address listed in the footer of every page on the platform. We treat all responsible gaming enquiries with complete confidentiality and without judgement. If you feel that your gaming has become a problem, we also encourage you to reach out to independent support organisations in the Philippines that specialise in gambling-related concerns. You do not have to manage this alone — help is always just a message away.
Gaming is entertainment. If any of the following sound familiar, it may be time to take a step back and use one of our player tools.
Quick answers to what Filipino players most often ask about our player protection tools.
You can set a deposit limit by logging into your account and navigating to the responsible gaming section of your account settings. From there, choose your preferred limit type — daily, weekly, or monthly — and enter the maximum amount in Philippine pesos that you want to allow. The limit takes effect immediately once confirmed. If you want to lower your limit, the change applies right away. If you want to raise it, a mandatory review period applies to give you time to reconsider. If you have trouble finding the setting, contact our support team at the email in the footer and we will guide you through the process step by step.
For temporary self-exclusion, your account can be reopened once the exclusion period you selected has fully elapsed. You will need to contact our support team to request reactivation, and there is a mandatory reflection period before access is restored to ensure the decision is considered carefully. For permanent self-exclusion, the account closure is indefinite and we strongly encourage you to seek support from a professional counselling service before considering any return to gaming. We take all self-exclusion requests seriously and will never pressure you to return. Your wellbeing is more important to us than your activity on the platform.
The minimum age to register and play on 7games app is 21 years old, in line with Philippine regulations governing online gaming and entertainment platforms. Age verification is required during the registration process, and we may request additional documentation at any point to confirm eligibility. Any account found to belong to a player under the age of 21 will be closed immediately and any funds will be handled in accordance with our terms and conditions. We take underage access very seriously and have multiple verification steps in place to prevent it. If you suspect that a minor has accessed the platform using your account details, please contact our support team immediately.
If you feel that gaming has become a problem for you or someone you care about, we encourage you to reach out to our support team first so we can activate the appropriate account tools right away. Beyond our platform, there are independent organisations in the Philippines that provide confidential counselling and support for gambling-related concerns — a quick search for gambling support services in your area can connect you with trained professionals. You can also speak to a trusted family member, friend, or healthcare provider. Taking the first step to seek help is a sign of strength, not weakness. Our support email is listed in the footer of every page on this site, and we are always ready to assist without judgement.
Whether you are just getting started or want to review your current settings, our team is here to help. Explore the platform, check our FAQ, or register for a free account today.