At 7games app, your privacy matters. This page explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it safe. Please read this policy carefully before using our platform.
When you register and use 7games app, we collect thefollowing types of personal information: your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your billing and payment details, including your preferred PHP payment method, to process deposits and withdrawals securely. When you browse or play on the platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs. This information helps us detect suspicious access, prevent fraud, and ensure that only eligible Filipino players aged 21 and above can use the platform. We may also collect information you voluntarily provide when contacting our support team, such as the nature of your query and any attachments you send. All data collection is limited to what is genuinely necessary to operate the platform safely and in compliance with applicable regulations. We do not collect sensitive personal information beyond what is required for account verification and responsible gaming compliance.
The personal data we collect is used primarily to create and manage your account, verify your identity, and process your financial transactions in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and responses to support requests — we do not send unsolicited promotional messages without your consent. Technical and behavioural data is analysed to improve platform performance, personalise your experience, and identify patterns that may indicate problem gambling or fraudulent activity. Your information is also used to comply with our legal and regulatory obligations, including age verification and anti-money laundering requirements applicable in the Philippines. We may use aggregated, anonymised data for internal reporting and platform development, but this data cannot be used to identify you individually. If you have opted in to receive platform updates or offers, you can withdraw that consent at any time by updating your account preferences or contacting support. We will never sell your personal data to third parties for their own marketing purposes.
7games app does not sell, rent, or trade your personal information to any third party. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights and safety of other users. In the event of a business restructure or transfer of platform ownership, your data may be transferred to the new operator, and you will be notified of any such change in advance. We do not share your data with advertisers or analytics companies that track you across other websites. Any third party that receives your data is prohibited from using it for any purpose beyond the specific service they provide to us.
We use industry-standard security measures to protect your personal data, including encrypted connections for all data transmitted between your device and our servers. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data handling responsibilities. Your account is protected by password authentication, and we strongly recommend using a unique, strong password and keeping your login credentials confidential at all times. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact our support team immediately so we can take protective action. You can find our contact email in the footer of every page on the platform.
You have clear rights over your personal data. Here is a quick summary of what you can request at any time.
You can request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe and provide the information in a clear, readable format. This right helps you stay informed about exactly what data is associated with your account.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details directly through your profile settings, or contact our support team for changes that require manual review. Keeping your information accurate also helps ensure smooth processing of withdrawals and identity checks.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Requests for account closure and data deletion can be submitted through our support team. Please note that some data may need to be retained for a defined period to comply with regulatory requirements even after your account is closed.
You have the right to object to certain types of data processing, including the use of your data for direct marketing purposes. If you object to a particular use of your data, we will stop that processing unless we have a compelling legitimate reason to continue. You can exercise this right by contacting our support team or adjusting your communication preferences in your account settings.
Where technically feasible, you can request that we provide your personal data in a structured, commonly used format so that you can transfer it to another service. This right applies to data that you have provided to us directly and that we process on the basis of your consent or a contract. Contact our support team to make a portability request and we will assist you accordingly.
We use essential cookies to keep your session active and ensure the platform functions correctly on your mobile browser. We do not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to log in or use certain platform features. Our cookie use is limited strictly to what is necessary for platform operation and security.
Common questions about how 7games app handles your personal information.
Your payment details are handled through secure, encrypted channels and are not stored in plain text on our servers. We work with trusted payment processors who are responsible for the secure handling of your financial data in accordance with applicable payment security standards. We retain only the minimum payment reference information necessary to process withdrawals and resolve disputes. Full card or account numbers are never stored by 7games app directly. If you have concerns about a specific transaction, please contact our support team with your reference number for assistance.
No — 7games app will never ask for your password via email, chat, phone, or any other communication channel. Our support team can assist you with account access through official identity verification procedures without ever needing your password. If you receive any message claiming to be from us and asking for your login credentials, treat it as a phishing attempt and do not respond. You should report any such suspicious communication to our support team immediately so we can investigate. Keeping your password confidential and unique to this platform is one of the most effective ways to protect your account.
To request deletion of your personal data, contact our support team at the email address listed in the footer of this page. Please include your registered email address and a brief description of your request so we can verify your identity and process it correctly. We will acknowledge your request and provide an estimated timeline for completion. Please be aware that some data may need to be retained for a legally required period even after your account is closed, particularly data related to financial transactions and identity verification. For more information on account closure, you can also visit our FAQ page.
Yes — this Privacy Policy applies to all access methods, including the mobile browser version of 7games app used by players across the Philippines. Whether you access the platform from a smartphone, tablet, or desktop browser, the same data collection, use, and protection practices described in this policy apply. The platform is designed to be fully mobile-friendly, and all data transmitted through mobile connections is protected by the same encryption standards as desktop access. If you have questions about how the mobile experience handles your data specifically, please visit the App page or contact our support team for clarification.
Our support team is ready to help with any privacy-related concerns. You can also explore the platform, check our FAQ, or create a free account to get started.